Need Help? Find Answers Here
Frequently Asked Questions
Explore common questions about our IT security and digital literacy courses in Switzerland, including enrollments, course access, durations and certification processes.
What is the duration of the IT security courses?
Our IT security courses range from 4 to 12 weeks, depending on the level and format you choose.
Are the courses conducted online or in-person?
We offer both online virtual classes and in-person sessions at our Vevey campus. Check course details for format options.
Do I need prior experience to join digital literacy courses?
No prior experience is required. Our digital literacy courses start from the basics and build progressively.
Can I get a certificate after completing a course?
Yes, participants receive a certificate of completion recognized by industry partners and local organizations.
How do I pay for my course?
Course fees can be paid via credit card, bank transfer, or invoice upon request. Please see the payment section for details.
How can I enroll in a course?
To enroll, visit digitarafast.com, select your preferred IT security or digital literacy course, complete the online registration form and submit payment. Once processed, you will receive access details via email.
What is the typical duration of each course?
Course durations vary by topic. Introductory digital literacy courses run 4–6 weeks part time, while advanced IT security modules range from 8–12 weeks. Detailed schedules are provided on each course page.
Are there any prerequisites to join the programs?
Basic computer familiarity is recommended for digital literacy courses. For advanced IT security classes, foundational networking or operating system knowledge helps you keep pace. Requirements are clearly listed per course.
Do you offer group or corporate training rates?
Yes, group and corporate bookings for five or more participants may qualify for a tailored package. Contact our team with your requirements at +41765790587 or via the inquiry form on the website.
How do I access the course materials?
Once enrolled, you receive login credentials for our secure learning platform. All lectures, slide decks, lab instructions and supplementary readings are hosted online for easy access any time.
Will I receive a certificate upon completion?
Upon successful completion and passing the final assessment, you are issued a certificate of achievement. It documents the skills you have acquired in digital literacy or IT security practices.
Is technical support available during the course?
Yes. Our support team in Vevey is available via email and chat during business hours (Mon–Fri, 09:00–17:00 CET) to assist with platform access, troubleshooting and course-related questions.
Can I study at my own pace?
Most digital literacy modules are self-paced, allowing you to review lessons on your schedule. Instructor-led IT security cohorts follow a set timetable but recordings and materials remain available afterward.
How is my personal data protected?
We comply with Swiss and EU data protection regulations. Your information is encrypted in transit and at rest, stored on secure servers in Switzerland and only used for course administration purposes.
Which payment methods do you accept?
We accept major credit cards (Visa, MasterCard), bank transfers (IBAN), and Swiss payment slips (ESR). Payment instructions are provided at checkout in your preferred currency.